An entirely new—and highly profitable—industry is being borne out in 2020—TeleHealth. 

CloudMD (DOC-CSE) is my favourite way to play Tele-Health.  It’s growing quickly with over 100,000 patients registered on its app and over 3000 doctors in 8 provinces in its Electronic Medical Records—EMR system. It has MULTIPLE revenue streams and… it just moved into Canada’s largest market—Ontario—setting up an even faster growth rate.

The recent spread of Coronavirus is only accelerating this.  COVID-19 has forever changed how we all will think about visiting a hospital or seeing our doctor.  We really don’t want to do that at all, if possible.  It will have a very positive and long lasting impact on TeleHealth.

TeleHealth companies in Canada are getting paid more money for services than bricks-and-mortar clinics, and have a fraction of the costs.  Doctors want more of it, patients want more of it, government wants more of it—and the Market REALLY wants more of it.  Everybody wins here; there is no downside.

The rapid scale-up and profitability is key for investors.

The stock market is now recognizing this trend—in spades. You can see it in the stock chart of the US leader in TeleHealth, Teladoc Health (TDOC:NYSE).

While the market plummeted Teladoc’s business and share price soared.

Now that a firm trend is in place—and TeleHealth is one that makes a lot of sense—I’m looking for the junior with the best leverage to this new long term trade.

CloudMD is established, growing quickly and  trading at a fraction of its peers.

The average multiple of competitors in the sector trade at 5-7x revenue, and CloudMD is trading way below that at 2.5x per revenue I’ll have more on those comps in a moment.

But realize that the Canadian use of telemedicine is still just a fraction of where it is in the U.S—so the quick, early upside is even bigger.

Literally The Canadian Version of Teladoc Health

The story with this stock is very simple.  CloudMD is literally the Canadian version of Teladoc Health—just at an earlier stage in the growth curve.

The market desperately wants to own TeleHealth right now (see also the stock charts of LVGO-NASD and CATS-NASD).   I see CloudMD as the best way to do that in the junior sector (where the leverage is!).

For this stock to have a major run all that needs to happen is for institutional investors to wake-up to the fact that the company exists.  That’s happening now with the company entering the province of Ontario—which has 14.5 million people—over 1/3rd  of Canada’s population.

CloudMD is a fully integrated health care company—kind of like a hospital-in-the-sky. They do have five bricks-and-mortar clinics, but they also own their own EMR—Electronic Medical Records—system that operates in eight provinces and is used by over 3000 doctors and is supported by an in-house 25 person development team.  They have their own CloudMD app—which has over 100,000 registered patients already.

Folks, we really are in front of the institutions on this one.   I don’t have room in this article to even talk to you about the depth and credibility of CEO Dr. Essam Hamza, but after several conversations with him I can say that shareholders are in very good hands.

The EMR gives CloudMD a recurring monthly revenue stream, which The Street loves. The app gives them high margin fees from doctors, specialists, and groups like massage therapists & counsellors.  These people are revenue, not costs. Like I said, full hospital-in-the-sky. Multiple revenue sources with lower costs.

To schedule a virtual doctor’s appointment all that a patient has to do is download the free CloudMD app and then arrange an appointment with one of the doctors.  There is zero charge for the patient and they can see a doctor very quickly.

CloudMD can scale up the number of patients VERY quickly—and they are. 

Every aspect of healthcare that’s very fractured and disjointed will now be in the one CloudMD ecosystem.

Everyone wins with this system.  Patients, doctors, the medical system, society…even investors. …everyone.

TeleHealth is MUCH More Profitable Than Clinics

Doctors who have signed up with CloudMD work remotely from home or wherever they are (like their winter home down south).  The rapid scale-up potential excites me. CloudMD can add in unlimited number of doctors and patients–so it has a virtually unlimited ability to scale quickly with little incremental cost.

Profit margins are wide and there is no cap on the number of customers that can be handled.

After a patient has an appointment, CloudMD bills the government directly just like every bricks-and-mortar clinic in Canada does.  CloudMD records 100% of the revenue and gets to keep 30% of the billing for every patient that is seen through telemedicine, which is actually 10% more than what a bricks and mortar clinic receives.  That is because the governments are trying to push TeleHealth.

The doctor gets the other 70% and doesn’t have to deal with any headaches of commuting or running a business.

Without the overhead of a bricks-and-mortar clinic, AND more revenue—CloudMD will be much more profitable than traditional health care stocks.

Faster scale, more cash flow.  And they just entered Canada’s largest market. This is the right stock in the right market at the right time.

When CloudMD goes from one doctor to 10 doctors to 100 doctors working at the same time, they don’t have to build more clinics. They don’t have to create more rooms for them or hire more staff.  They just sign them on. That’s it.

And we are not just talking about family doctors. They are also adding specialists and third party services like counseling and physiotherapists to the platform—and again, all these people are revenue, not costs.

That’s the great thing about this business model. It’s very scalable, very easy, and it grows very quickly.

CloudMD has been growing its recurring SAAS revenue by 30% YoY with its EMR system.  But this year the company is expecting that doctor growth to be much much higher—with a new full time sales team and the Coronavirus pandemic.  SaaS (Software-as-a-Service) revenue is highly lucrative!

Consumer growth (patients) using the CloudMD app is growing even faster.  And the recent COVID-19 situation will only turbocharge that.


There’s another angle here—pharmacies.  CloudMD says they will partner with more than 150 pharmacies in 2020 alone who are afraid of losing prescription business to Amazon (AMZN-NASD). 

Those pharmacies are paying $500 a month for CloudMD kiosks to be in their pharmacies–where customers can get prescription from a doctor on demand. 

This keeps the customer in the pharmacy for their prescription—not out to see a doctor and then off to Costco to get it filled.

Pharmacies that don’t see the writing on the wall will become the Blockbusters of the industry and get left behind.

With the kiosk in the pharmacy can just see a doctor right away, within 10 minutes and walk the prescription back to the pharmacist.


We know that these businesses are worth.

Groceries giant Loblaws purchased QHR—another Canadian based EMR company—for $3.10/share or 7.5 X revenue.  Note that QHR’s former Chairman Mark Kohler recently joined CloudMD’s Board of Directors.  
Teladoc bought a company out of Quebec just two months ago called InTouch for about US$600 million, which again is about 7.5 X revenue.  Teladoc itself trades at more than 10 X revenue.

CloudMD trades at 2.5 X revenue… less than a third of recent transactions. Meanwhile the company is poised to grow revenues at a high double digit rate for the foreseeable future.

TeleHealth is the future of how our healthcare is delivered.

Everyone has always expected that the growth would be just like what Netflix experienced with streaming… shaped like a hockey stick.  The hockey stick shape is slow at the start as early adopters move and then straight up as the mainstream catches up with plot.

The demand for TeleHealth from COVID-19 just took the flat part of that hockey stick out of the equation and instead took the industry directly to the exponential growth curve.

The jumping off point for TeleHealth is here and I think CloudMD is the best pure-play TeleHealth stock right now.

TeleHealth is to healthcare what streaming was to video rentals, and what Amazon was to retail.  IT IS THE FUTURE.

Now is the time for investors to get on board especially in Canada where virtual healthcare only accounts for 0.15% of the market and the growth curve will be much steeper.

And for me, that’s CloudMD.  It’s the new normal. I’m long.


CloudMD has reviewed and sponsored this article.  The information in this newsletter does not constitute an offer to sell or a solicitation of an offer to buy any securities of a corporation or entity, including U.S. Traded Securities or U.S. Quoted Securities, in the United States or to U.S. Persons.  Securities may not be offered or sold in the United States except in compliance with the registration requirements of the Securities Act and applicable U.S. state securities laws or pursuant to an exemption therefrom.  Any public offering of securities in the United States may only be made by means of a prospectus containing detailed information about the corporation or entity and its management as well as financial statements.  No securities regulatory authority in the United States has either approved or disapproved of the contents of any newsletter.

Keith Schaefer is not registered with the United States Securities and Exchange Commission (the “SEC”): as a “broker-dealer” under the Exchange Act, as an “investment adviser” under the Investment Advisers Act of 1940, or in any other capacity.  He is also not registered with any state securities commission or authority as a broker-dealer or investment advisor or in any other capacity.

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